Attention: Dental Clinic Owners & Office Managers
When Dental IT Crashes, Your Whole Day Does Too
Supporting 550+ dental workstations & 30+ 3D CBCT, 2D Pan Machines across Western Canada.
Stop tech delays before they cost you patient trust and your reputation.
Get the Free 2025 Dental IT Checklist
(Takes less than 30 seconds)
Every delay chips away at patient trust.
X-Ray Imaging freezing
CDAnet Claims bouncing or claims not going through?
Backups failed without any knowledge or notification--catch it before it's too late!
Patients don’t see “tech issues.” They feel the wait, the frustration, and lost confidence.
There is a hidden cost with a Generic IT that is not specialized.
The best way to explain it? A real story.
Let me tell you about Rachel.
She runs a busy dental clinic— 20 to 30 patients a day.
She’s dedicated. Loves her team. Loves her patients.
But her tech? Untracked, unable to perform audits, and it's always fixing the symptom.
X-ray & CBCT freezes in the middle of no where--lack of expertise and data to resolve.
Insurance Claims failures--improper system setup and network deficiencies.
Backups failed--backups failed with no remote monitoring.
And every day, she ended up doing the same thing:
Apologizing.
To Patients, team members, and without seeing a solution to any of the clinic's challenges.
All because she trusted a generic IT provider that treated her clinic like a cubicle office.
Then one of our clients told her about us.
She grabbed this checklist. And right there, she saw the truth:
🚨 Over 50% of tech issues in dental clinics are avoidable.
Rachel switched to an IT provider with expertise in Dental Technology.
A technology company that has deep relationships with Henry Schein, Sinclair, and Patterson. An expert that hosts and speaks to the suppliers about the best practices in technologies. Offering Information Technology Infrastructure Library (ITIL) certified advice.
And now? No more apologies.
Patients walk out smiling, not waiting.
If This Sounds Familiar, You’re Not Alone
Most clinic owners push IT to the back burner until something big breaks.
But what they don’t see? It’s breaking a little every day.
EDI claim errors--Work with an IT Provider with understanding of your CDAnet, and your dental practice management software.
Imaging glitches that force re-takes--Your imaging equipment should offer auditable, diagnostic information to find the root cause of the issues.
Security risks that sit quietly until it’s too late--don't wait on cybersecurity.
Every delay chips away at patient trust.
And trust? Once they're gone, they will never return.
Think about it...
Why do you tell patients to floss every day?
Why not just wait until they have a cavity?
You already know the answer. Don't Wait.
Generic IT Just Doesn’t Get Dental
Most IT teams are built for cubicle offices, not dental clinics.
Generic IT Just Doesn’t Get Dental
❌ Lacking CDAnet expertise → claim issues
❌ Googling CBCT fixes while patients wait
❌ Low cybersecurity measures, audit nightmares
❌ Pushes vendor calls back onto you
Specialized Dental IT
✅ Knows your workflows inside out
✅ Cuts costly errors & imaging crashes
✅ Compliance baked in
✅ Handles vendors so you don’t have to
Tired of babysitting your IT team?
You know what the #1 thing we hear before someone becomes a client is?
“I just want it to work.”
And that’s exactly what we deliver.
⭐ What Clinics Are Saying
Belle Rive Dental Clinic
OFFICE MANAGER
The biggest difference with Benson Hunt is their prompt response time and deep knowledge. I never want to deal with backups, updates — the endless list of IT headaches. With them, I don’t have to.
DENTAL SERVICE GROUP
Owner
Owner
Tony assisted in our clinic transition from paper to digital. His patience, responsiveness and professionalism was greatly appreciated. I would highly recommend Tony and his team.
West Block Dental
FOUNDER
I recently collaborated with Benson Hunt for my dental practice's IT needs, and their services exceeded all expectations…Benson Hunt is an invaluable partner for dental practices seeking reliable IT services. I highly recommend them.
DENTAL SERVICE GROUP
Owner
I believe you need someone who is upto date on the rapidly changing world of cybersecurity. Benson Hunt handles this issue expertly.
13+ Years in Dental IT
4.8/5 Average Rating
1.5 Hours Saved Per Employee
Why Some Clinics Win… While Others Slip Back
After more than a decade in dental IT, we’ve seen the same pattern play out again and again.
The clinics that win—The ones with stress-free schedules, happy teams, and zero tech chaos?
They’re not lucky.
They’re not special.
They just follow something I call:
“The Hero’s Path.”
It’s not a shortcut. It’s not magic.
It’s a commitment to:
✅ Follow our recommendations completely
✅ Budget properly for long-term success
✅ Trust the process, even when it feels uncomfortableot magic
Because the clinics that don’t?
They fall apart. Not all at once. But slowly.
❌ Delays creep in
❌ Teams burn out
❌ Apologies pile up until patient trust is gone
That’s exactly where Rachel was.
She thought, “We’re fine… it’s not that bad.”
Until she realized how much duct tape was holding things together — and how different life felt when she didn’t need it anymore.
That’s what walking the Hero’s Path unlocks.
And here’s the truth most won’t say:
I’ve seen clinics smile and nod through onboarding…
Only to ignore the playbook we gave them —
Then act shocked when the problems didn’t go away.
This isn’t magic.
It’s a proven system.
But it only works if you walk it.
So, if you’re serious about your clinic…
This is your chance to prove it.
You’ve got to walk The Hero’s Path.
Right Now, You’ve Got an Important Decision to Make
And honestly? It might be one of the most important ones you’ll ever make for your clinic.
Option 1:
Keep firefighting delays they’re “still looking into.”
Keep apologizing for problems that aren’t your fault.
Option 2:
Be like Rachel.
Finally stop saying “I’m so sorry for the wait” to every other patient who walks through your door.
And let’s be real—
I’m no mind reader, but I know which option your patients would choose for you.
Because when imaging crashes… and your 4:00 PM is still waiting at 4:45?
It’s not me who pays the price.
It’s you.
Your staff.
Your reputation.
If you’ve read this far, you already know you deserve better.
Here’s what to do next:
Grab the free 2025 Specialized Dental IT Checklist.
Stop the daily delays
Stay on schedule
Keep patients smiling
At the end of the day, I can't make the decision for you.
But I can tell you this:
The longer you wait… the longer your patients do too.